Questions about our dog walking and pet sitting services?

We serve pet owners across Ismailia, Egypt, including central neighborhoods and surrounding residential areas. If you're unsure whether your location is covered, contact us with your address and we'll confirm availability before booking.

Before the first visit, we schedule a meet-and-greet so our team member can learn your pet's routine, temperament, and any specific needs. This helps us assign someone comfortable with your dog's energy level and habits.

Yes, our sitters can give oral medication or apply topical treatments according to your written instructions. Please provide clear dosage details and packaging so we can follow your vet's guidance accurately during each visit.

Our walkers carry your emergency contact and preferred veterinary clinic information for every visit. If something unexpected happens, we contact you immediately and, if needed, transport your pet to the nearest available vet.

We offer scheduled daytime and evening visits for feeding, walking, and companionship. Overnight arrangements can be discussed directly with our team depending on availability and your pet's specific care requirements.

We recommend booking at least 24 to 48 hours ahead, especially for holidays or weekends when demand is higher. For recurring dog walking schedules, we can set up a regular weekly plan in advance.

Our team has handled a range of breeds and multi-pet households across Ismailia. During the initial consultation, we discuss your pets' specific needs so visits are structured appropriately for their size, age, and behavior.

After each visit, we send a short update including notes on feeding, walks, and general behavior. This keeps you informed about your pet's day even when you're not home.

A standard walk includes fresh water refill if needed, a walk suited to your dog's pace and neighborhood safety, and a brief report afterward. Session length can be adjusted based on your dog's age and energy level.